yesb7 Frequently Asked Questions
Everything you need to know about registering, depositing via bKash or Nagad, claiming bonuses, betting on cricket, and staying safe on yesb7.
Welcome to the yesb7 FAQ page — your go-to resource for clear, straightforward answers about everything on the platform. Whether you are a new player in Dhaka wondering how to open your first account, or a regular user in Chittagong who wants to know the fastest way to withdraw winnings via Nagad, this page covers it all. Browse the sections below or scroll through the full list of questions.
Account & Registration
How do I create a yesb7 account?
Creating a yesb7 account takes under two minutes. Visit the yesb7 Login page, click the registration option, and fill in your mobile number, a secure password, and your preferred currency (BDT). You must be 21 years or older to register. Once submitted, a verification code is sent to your mobile number — enter it to activate your account instantly.
What documents do I need to verify my yesb7 account?
Account verification (KYC) on yesb7 requires a valid national ID (NID), passport, or driving licence, plus a recent selfie or photograph. Bangladeshi players typically use their National Identity Card. Verification is usually completed within 24 hours of document submission and is required before your first withdrawal.
I forgot my yesb7 password — how do I reset it?
To reset your yesb7 password, go to the login page and tap 'Forgot Password'. Enter your registered mobile number and you will receive a one-time reset code via SMS. Enter the code, set a new password, and you are back in within minutes. If you still cannot log in, contact 24/7 support at [email protected].
Can I open more than one yesb7 account?
No. yesb7 strictly allows only one account per person. Opening duplicate accounts violates our Terms & Conditions and may result in permanent suspension of all linked accounts and forfeiture of any balances. If you believe a duplicate was created in error, contact support immediately to resolve it.
How do I close my yesb7 account permanently?
To close your yesb7 account, email [email protected] from your registered address with the subject 'Account Closure Request'. Withdraw any remaining balance before submitting the request. Once processed (typically within 48 hours), the account will be permanently deactivated and cannot be reopened. If you are struggling with gambling habits, consider a self-exclusion period first — see the Responsible Gaming section for details.
Deposits & Withdrawals
How long does a bKash deposit take on yesb7?
bKash deposits on yesb7 are credited instantly — in most cases within 30 seconds of a successful transaction. Simply go to the Deposit section in your account, select bKash, enter the amount, and follow the on-screen prompts. The minimum deposit via bKash is ৳200. If your deposit does not appear after five minutes, contact live support with your transaction ID.
What is the minimum withdrawal amount on yesb7?
The minimum withdrawal amount on yesb7 is ৳500. Withdrawals via bKash and Nagad are typically processed within 1-3 hours during business hours (Bangladesh Standard Time, UTC+6). Bank transfers to Dutch-Bangla Bank, BRAC Bank, IBBL, or Sonali Bank may take up to 24 hours. Ensure your account is KYC-verified before requesting a withdrawal.
Does yesb7 charge fees on deposits or withdrawals?
yesb7 does not charge any platform fees on deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket, or Upay) may apply their standard transaction charges as per their own policies. Always check your provider's fee schedule so there are no surprises when completing a transaction.
Can I deposit on yesb7 using Nagad or Rocket?
Yes. yesb7 supports deposits and withdrawals via Nagad, Rocket, and Upay in addition to bKash. All four mobile financial services are fully integrated and process transactions in real time. Select your preferred provider in the cashier section. The minimum deposit is the same across all mobile wallet options at ৳200.
Why has my yesb7 withdrawal been delayed?
Withdrawal delays on yesb7 most commonly occur because KYC verification is incomplete, the withdrawal amount exceeds your current approved limit, or there is a pending wagering requirement on a bonus. Check your account notifications for any action required. If everything looks clear and your withdrawal has been pending for over 3 hours, contact [email protected] with your withdrawal reference number.
Games & Gameplay
Can I bet on BPL and IPL cricket matches on yesb7?
Yes. yesb7 covers cricket betting on BPL (Bangladesh Premier League), IPL, T20 World Cup, ODI series, Bangladesh Tigers fixtures, and other major international tournaments. You can place pre-match bets as well as live in-play bets on markets like match winner, top batsman, total runs, fall of wicket, and more. Visit the Cricket section for the current schedule.
Are the slot games on yesb7 fair?
All slot games on yesb7 use certified RNG (Random Number Generator) technology, which means every spin outcome is completely random and independent of previous results. Our game providers — including Pragmatic Play, Microgaming, and NetEnt — are globally recognised and submit their games to regular third-party RTP audits. Players in Bangladesh can enjoy slots with full confidence in fair play.
Can I play yesb7 games on my Android or iOS phone?
Absolutely. yesb7 is built mobile-first, so the entire platform runs smoothly on any Android or iOS smartphone without needing to download an app. Open your phone browser (Chrome on Android or Safari on iOS), navigate to yesb7.pro, log in, and start playing. The site adapts fully to your screen size, and touch controls work seamlessly for slots, live casino tables, and sports betting.
What live casino games are available on yesb7?
yesb7 offers a wide range of live casino games powered by Evolution Gaming and Ezugi, including Live Baccarat, Live Roulette, Live Blackjack, Andar Bahar, Dragon Tiger, and game-show style titles like Crazy Time and Mega Ball. All games are streamed in HD from professional studios and are available around the clock. New titles are added regularly.
What is the RTP on yesb7 slot games?
RTP (Return to Player) varies by game title, but most slots available on yesb7 from providers like Pragmatic Play and NetEnt have an RTP between 94% and 97%. This figure represents the theoretical long-term percentage of wagered money returned to players over millions of spins. Individual session results will vary — RTP is a statistical average, not a per-session guarantee. Check the game's info panel for the specific RTP of any title you play.
Bonuses & Promotions
What welcome bonus does yesb7 offer to new players?
yesb7 offers a welcome bonus to all new registered players on their first deposit. The bonus amount and percentage are displayed on the Promotions page at the time of registration. To claim it, opt in during the deposit process. Wagering requirements apply — typically you need to roll over the bonus amount a set number of times before withdrawing winnings generated from bonus funds.
How do wagering requirements work on yesb7 bonuses?
A wagering requirement (also called rollover) means you must bet a specified multiple of the bonus amount before the bonus-generated winnings become withdrawable. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place a total of ৳20,000 in qualifying bets. Progress is tracked in real time in your account dashboard. Not all game types contribute equally — sports bets andslots typically count 100%, while live casino games may count at a reduced rate. Always read the full bonus T&C before opting in.
Do free spins expire on yesb7?
Yes. Free spins awarded as part of a promotion on yesb7 have an expiry period, which is stated clearly in the individual promotion terms. Typically free spins expire within 7 days of being credited if unused. Any winnings generated from free spins are subject to their own wagering requirements before withdrawal. Check your active bonuses in the account section to see expiry dates.
Can I use a bonus on cricket betting at yesb7?
Some yesb7 bonuses are applicable across both sports betting and casino games, while others are restricted to specific game categories. Sportsbook-specific bonuses can be used on cricket markets including BPL, IPL, and international fixtures. Always check the promotion description to confirm which game types are eligible before placing your bets with bonus funds.
Safety & Responsible Gaming
Is yesb7 a safe and legitimate platform?
yesb7 is a safe and reliable online gaming platform that uses SSL encryption to protect all player data and financial transactions. All games are sourced from internationally certified providers with RNG and RTP audits. Player funds are held separately from operational funds. Our platform follows fair play standards and maintains strict data privacy protocols, keeping your personal and payment information secure at all times.
What is the minimum age to play on yesb7?
The minimum age to register and play on yesb7 is 21 years old. This applies to all game types including sports betting, slots, and live casino. We take age verification seriously — players may be asked to submit proof of age documents during KYC verification. Any account found to belong to a person under 21 will be suspended immediately and any winnings forfeited.
How do I set deposit limits or self-exclude on yesb7?
yesb7 provides responsible gaming tools directly in your account settings. You can set daily, weekly, or monthly deposit limits to control your spending, or activate a cooling-off period ranging from 24 hours to 30 days. For a longer break, you can request a self-exclusion by emailing [email protected] — this suspends your account for a minimum of 6 months. These tools are there to help; use them whenever you feel your play is becoming excessive.
Is my personal data safe with yesb7?
Yes. yesb7 uses industry-standard SSL (Secure Socket Layer) encryption on all data transfers, meaning your personal details, payment information, and account credentials are encrypted end-to-end. We do not sell or share your data with third parties for marketing purposes. For full details on how your data is collected, stored, and used, please read our Privacy Policy.
Where can I get help if gambling is affecting my life?
If you feel that gambling is negatively affecting your finances, relationships, or mental health, please reach out for help immediately. Contact yesb7 support at [email protected] to activate self-exclusion tools. You can also speak with a trusted person in your life, or seek guidance from a mental health professional in your area. Remember: yesb7 is committed to responsible gaming, and taking a break is always the right choice when gambling stops being fun.
Why Players Choose yesb7
Instant Payments
bKash, Nagad, Rocket & Upay deposits credited in seconds.
Bank-Grade Security
SSL encryption and secure KYC protect your account 24/7.
Cricket Betting
BPL, IPL, T20 World Cup and Bangladesh Tigers live markets.
Local Payments
All major Bangladeshi mobile wallets and bank transfers supported.
Daily Bonuses
Welcome bonus, free spins, and seasonal Pohela Boishakh promotions.
24/7 Support
Live support available round the clock in Bangladesh Standard Time.
Still Have Questions?
Our support team is available 24/7 at Bangladesh Standard Time (UTC+6). Get in touch or jump straight into the action.